![]() ![]() Go to Signal Settings > Account > Registration Lock > Confirm this is disabled.Users without the optional registration lock can disable PINs. How can I remove a PIN if I already created one? To disable, from the Create PINs screen, Select more or > Disable PIN.By disabling PINs, you are disabling Secure Value Recovery.Without a PIN, reinstalling the app on the same device would mean that all of your Signal contacts are lost.This is unlike other apps and platforms that store this kind of data in plaintext on their servers. To enable this, Signal developed Secure Value Recovery which keeps your social graph unknown to Signal servers. Signal PINs are used to support new features like non-phone number based identifiers where your Signal contacts only reside within Signal. Some iOS users can copy and paste their PIN and it will be accepted.Tap Enter Alphanumeric PIN then enter your PIN. ![]() ![]() What if I only see a numeric keyboard for my alphanumeric PIN during registration? This option may only appear after you've tried a PIN a few times. Tap Need Help? > Contact Support to tell us what's going on.If you've run out of PIN guesses, you may see Error connecting to service or info about this on the screen.Check that the date and time settings for your phone are set correctly for your timezone.On iOS, tap Need Help? > Create New PIN.You will lose some saved settings like your profile information. If you do not have a registration lock, you can still get started with Signal.If you have a registration lock enabled, you will need to wait for the inactivity timer to expire.To disable, on your phone, go to Signal Settings > Account > PIN reminders > Enter your PIN > Turn Off or Turn Off Reminders.The reminders will become more frequent if multiple attempts are necessary. You will see the reminders less frequently if you consistently enter your PIN correctly.We cannot recover your PIN if you forget it. Feel free to add as many characters as you want.īecause we cannot recover or reset the PIN for you, we periodically ask you to confirm the PIN. The old PIN and information associated with it are no longer available. After 7 days of inactivity, a new PIN can be created.Registration Lock expires after 7 days of inactivity.On a registered and active version of Signal on your phone, go to Signal Settings > Account> to enable or disable.Enabling a registration lock triggers a 7-day inactivity timer if your number is registered on another device.How do I manage or change the registration lock option? Your device password manager can store your PIN which you can copy and paste into Signal. Your Signal PIN is unrelated to the device passcode. On your phone, go to Signal Settings > Account > Change your PINĬan I use my fingerprint, face, or phone's screen lock instead?.for Android phones, different from the 30-digit passcode used to restore a chat backup.not a screen lock and unrelated to the device passcode that you may be asked to enter if screen lock is enabled.not the SMS verification code that is used during the registration process.If you forget the PIN and have enabled a registration lock, you may be locked out of your account for up to 7 days.We do not know your PIN and cannot reset or recover it for you.Your message history is not linked to a PIN and a PIN cannot be used to recover lost chat history. To enable PINs, Signal developed Secure Value Recovery which keeps your social graph unknown to Signal servers. A PIN can also serve as a registration lock. It supports features like non-phone number based identifiers. Your Signal PIN is a numeric or alphanumeric code used to help you recover your profile, settings, contacts, and block list if you ever lose or switch devices. ![]()
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